Privacy Policy
Website inquiries, personal information, and your communication choices.
1. About this policy
Physicians’ Management Services and Systems provides medical billing services and software support. This policy applies to information collected through this website and the intended inquiry-related text message program. It does not describe the handling of patient records under any separate service agreement.
2. Information we collect
When you submit an inquiry, we collect your name, practice or organization name, email address, optional phone number, inquiry type, and message. We also record your SMS consent choice, the time it was recorded, and the disclosure text and wording version shown.
Our website hosting and service providers may process technical information needed to operate and protect the website, such as request logs, browser information, and IP addresses. This website does not offer patient-data uploads or a patient portal. Please do not include patient information or medical records.
3. How we use information
Inquiry information is used to review and respond to your request, discuss requested services, maintain relevant business correspondence, and protect the form from misuse. A phone number by itself does not authorize text messages. Texts require your separate optional consent.
Inquiries are emailed through Resend to our authorized inquiry recipient and kept in that inbox, including your consent details. Text messaging is not yet enabled.
4. Sharing and service providers
Information may be processed by providers that operate website hosting and email delivery or, when enabled, messaging, to carry out these operational services. Information may also be disclosed when required by law or necessary to protect legal rights.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Operational sharing with messaging providers, when enabled, is only for delivering and managing the requested communication program, not for their marketing.
5. SMS choices and opt-out
SMS consent is optional, not a condition of purchasing services, and not required to send an inquiry. If activated after registration and review, the intended program covers responses about your inquiry and requested services, not promotional messages. Frequency varies; message and data rates may apply.
Reply STOP to opt out or HELP for help. A verified support contact and working opt-out/help process must be in place before messaging begins. See our Terms of Service for program details.
6. Retention and security
Inquiry emails are kept in our inquiry inbox for as long as needed to address requests, maintain relevant business records, and satisfy applicable obligations. The business must approve a specific retention and deletion schedule before launch.
Inquiry emails are not publicly readable through this website. Access is restricted to the authorized recipient and the services that need it. No internet transmission or storage system can be guaranteed completely secure; do not send sensitive patient information.
7. Requests and policy updates
You may request access, correction, or deletion of your contact information, subject to applicable obligations. Use our contact form or email [email protected]; a monitored process for handling requests is being established.
Updates will appear on this page with a revised date.